Dispute Resolution

In the event of a dispute, the consumer may use the European Dispute Resolution Platform or one of the following entities:

 

CNIACC - NATIONAL CENTER FOR INFORMATION AND ARBITRATION OF CONSUMPTION CONFLICTS

Address: Faculty of Law of Universidade Nova de Lisboa, Campus de Campolide, 1099-032 Lisbon

Phone: +351 213 847 484

Email: cniacc@unl.pt

Site: www.arbitragemdeconsumo.org

 

CIMAAL – ALGARVE CONSUMER CONFLICT INFORMATION, MEDIATION AND ARBITRATION CENTER

Address: Ninho de Empresas Building, Estrada da Penha, 8005-131 Faro

Phone: +351 289 823 135

Email: topal@mail.telepac.pt

Site: www.consumidoronline.pt/

 

CONSUMER CONFLICT ARBITRATION CENTER OF THE DISTRICT OF COIMBRA

Address: Av. FernĂŁo MagalhĂŁes, n.Âș 240, 1Âș – 3000-172 COIMBRA

Phone: +351 239 821 690 / +351 239 821 289

Email: geral@centrodearbitragemdecoimbra.com

Site: www.centrodearbitragemdecoimbra.com

 

LISBON CONSUMER CONFLICT ARBITRATION CENTER

Address: Rua dos Douradores, 116, 2Âș – 1100-207 LISBOA

Phone: +351 218 807 000 / +351 218 807 030

Email: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt

Site: www.centroarbitragemlisboa.pt

 

PORTO CONSUMPTION AND ARBITRATION INFORMATION CENTER

Address: Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto

Phone: +351 225 508 349 / +351 225 029 791

Email: cicap@mail.telepac.pt

Site: www.cicap.pt

 

VALE DO AVE CONSUMPTION ARBITRATION CENTER / ARBITRAL TRIBUNAL

Address: Rua CapitĂŁo Alfredo GuimarĂŁes, n.Âș 1, 4800-019, GuimarĂŁes

Phone: +351 253 422 410

Email: triave@gmail.com

Site: www.triave.pt

 

CONSUMER INFORMATION, MEDIATION AND ARBITRATION CENTER (CONSUMER ARBITRAL COURT) BRAGA

Address: Rua D. Afonso Henriques, no. 1 (EdifĂ­cio Junta de Freguesia da SĂ©), 4700-030, Braga

Phone: +351 253 617 604

Email: geral@ciab.pt

Site: www.ciab.pt

 

VIANA DO CASTELO

Address: Av. Rocha Paris, n.Âș 103 (Vila Rosa Building), 4900-394, Viana do Castelo

Phone: +351 258 809 335

Email: ciab.viana@cm-viana-castelo.pt

Site: www.ciab.pt

 

CONSUMER CONFLICT ARBITRATION CENTER OF THE AUTONOMOUS REGION OF MADEIRA

Address: Rua Direita, 27 – 1st Floor, 9050-405 Funchal

Phone: +351 291 750 330

Email: centroarbitragem.sras@gov-madeira.pt

Site: www.srrh.gov-madeira.pt/cacc